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Contact Us
For more information or if you require support please call us or describe your enquiry in the form below.

Hours of Operation

Monday to Thursday: 8am-5pm
Friday: 8am-4pm

Showroom Hours:
Monday to Thursday: 9am-4pm
Friday: 9am-3pm

Please note that our warehouses, offices and showrooms will be closed for the Christmas/New Year break from midday on Friday the 20th of December 2024 and will reopen on Monday 6 January 2025.

Head Office: 926 Mountain Highway, Bayswater, VIC, 3153, Australia
Head Office: +61 3 9780 4200
WA Office: 23/10 Geddes Street, Balcatta, WA, 6021, Australia

Frequently Asked Questions

Our list of FAQs may answer your query.

Stockist Locator

We are a wholesaler and do not sell direct to the public. Locate your nearest Australian or New Zealand stockist here.

Warranty and After Sales Assistance

View our extensive warranty program or complete our online Warranty Claim Form here. Please read the warranty information carefully before lodging the form.

Contact Form

For general enquiries, please fill out the form on the right. Note: We are a wholesaler and do not sell direct to the public.

General Enquiries

sales@phoenixtapware.com.au

Note: For your closest Australian or New Zealand stockist, use the online Stockist Locator

Specification and Project Enquiries

projects@phoenixtapware.com.au

International Enquiries

international@phoenixtapware.com.au

After Sales Enquiries

aftersales@phoenixtapware.com.au

Note: All warranty claims must be made via the specific form located on the Warranty Page

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Our Locations

Head Office, Showroom & Warehouse

926 Mountain Highway, Bayswater, VIC, 3153, Australia

WA Office, Showroom & Warehouse

23/10 Geddes Street, Balcatta, WA, 6021, Australia

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